Online Sign-Up »

Important Information »

Welcome to ACN Online Sign-Up

ACN recommends you use Google Chrome or Mozilla Firefox instead of Internet Explorer as your default brower for New Zealand Online Sign-Up Form.

If you are an existing Toll Only or Phone Line Access customer and wish to add ADSL at your address please call Customer Service on 0508 226 000 and we will assist you over the phone.

*An Early Termination Fee of $199.00 applies if you cancel your ADSL service within your first 12 months.

Important things to know before applying
for your Phone Line and ADSL Service


  Check if ADSL is available at my address

  1. Click the link above.
  2. Complete your address details.
  3. Check the information provided on the right of the map.
  4. If any ADSL service is listed, then please
    continue to your application form.

ACN Pacific utilises the Chorus Network. In the instance where your service is on another network, this will require a brand new connection on the Chorus network, as your service cannot be transferred or ported to ACN.

If you require ACN Pacific to connect a brand new Phone Line service or an ADSL Broadband service at your premises the following connection fees are applicable.

If you are transferring an existing compatible service to ACN Pacific no connection fees are applicable.


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